Frequently Asked Question
About HiM Leather
What is HiM Leather?
HiM Leather is a premium leather accessories shop for men in Pakistan. We offer high-quality, stylish, slim leather wallets, belts, bags, and more. Our products are made from genuine cow leather and eco-tanned for durability and elegance.
What is your tagline?
Our tagline is A premium leather gift from HiM – made for superiors. Our leather accessories are products and a lifestyle for yourself or your loved ones. They are designed to make you feel superior, confident, and classy.
What is your flagship product?
Our flagship product is our S3 Bifold Wallet, the best mens slim leather wallet in Pakistan. It combines classic good looks with hidden pockets for bills, bank cards, or business cards. It is slim, lightweight, sleek, premium leather, and ready to gift.
Leather
Where do you source your leather from?
We source our leather from local tanneries in Pakistan that use eco-friendly methods to produce high-quality leather. We only use 100% genuine cow leather that is soft, durable, and elegant.
How do I care for my leather wallet?
To care for your leather wallet, follow these tips:
- Avoid exposing it to direct sunlight, heat, water, or chemicals
- Clean it regularly with a leather cleaner
- or a soft cloth
- Condition it occasionally with a leather conditioner or oil
- Store it in a cool, dry place away from dust and moisture
Read our blog posts discussing caring for HiM Leather products.
Do you offer a warranty on your leather products?
We do not offer a warranty on our leather goods, as leather is a natural material with variations in color, texture, and grain. However, we guarantee that our products are made with the highest standards of artistry and quality. If you have any issues with your product, kindly reach out to us, and we will try our best to resolve them.
Products
What kind of products do you sell?
We sell mens leather accessories, such as wallets, belts, bags, card holders, key chains, and more. You can browse our products at www.himleather.com.
What are the features of your products?
Our products are:
- Made from 100% genuine cow leather
- Eco-tanned for environmental friendliness
- Slim, sleek, and stylish
- Durable and long-lasting
- Available in various colors and designs
Do you make custom handmade leather wallets or leather products?
No, our leather products are not handmade. We use the best machines and tools to craft our genuine leather goods to meet the high standards of international market.
How do I choose the right product for me?
You can choose the right leather accessories based on your preferences, needs, and budget. You can also look at our blog post section for tips and guides on choosing the best leather accessories for men in Pakistan. Some of the factors to consider are:
- The size and shape of the product
- The color and texture of the leather
- The functionality and features of the product
- The style and occasion of the product
- The price of the product
What are the different styles of wallets available?
We have different styles of wallets to suit your preferences and needs. Some of the styles we offer are:
- Bifold wallets: These classic wallets fold in half and have multiple slots for cards and bills. They are slim and easy to carry in your pocket.
- Trifold wallets: These are wallets that fold into three sections and have more space for cards, bills, and coins. They are slightly bulkier than bifold wallets but offer more organization.
- Cardholders: These are minimalist wallets that only hold cards and some cash. They are sleek, slim, and stylish and can fit in any pocket or bag.
- Long wallets: These are longer than usual and can hold more items, such as passports, checkbooks, receipts, etc. They are ideal for travelers or businessmen who need to carry more documents.
Can I customize my wallet?
Yes, you can customize your HiM Leather goods by choosing the color, design, and engraving you choose. You can also add a personal message or a name to make it more unique. To customize your wallet, please contact us by WhatsApp or email; we will guide you through the process.
Orders
How do I place an order?
You can place an order for a mens wallet online by following these steps:
- Please browse our products on our website and select the ones you want to buy
- Add them to the cart and proceed to checkout
- Enter shipping and billing details and choose your payment method
- Confirm your order
- Receive an order confirmation email with your order number
Congratulations, your mens wallet online purchase is complete.
Do you have a physical store?
We don't have a physical store. Currently, you can purchase online wallet in Pakistan through our official website.
What payment methods do you accept?
Currently, we accept the following payment methods:
- Cash on delivery (COD)
- Bank transfer
How do I track my order?
You can track your order by following these steps:
- Log in to your account on our website and go to your orders page
- Find your order number and click on it
- See the status and location of your order on the tracking page
To track your order offline, call or email us your order number, and we will update you on your order status.
Shipping
How much do you charge for shipping?
We offer FREE NATIONWIDE DELIVERY on all orders. No minimum purchase is required.
How long does it take to ship my order?
We ship your order within 5 business days after receiving your payment confirmation. Depending on your location, your order may take another 2 to 7 business days to reach you.
Do you ship internationally?
No, we do not ship internationally at the moment. We only ship within Pakistan.
Returns
What is your return policy?
We offer hassle-free returns and exchanges within 48 hours of delivery. If you are unsatisfied with your purchase, you can return or exchange it for any reason. However, the product must be unused, undamaged, and in original packaging with all tags attached. You can read our Return Policy for more details.
How do I return or exchange a product?
To return or exchange a leather product, follow these steps:
- Contact us by WhatsApp or email within 48 hours of delivery and request a return or exchange.
- Pack the product securely in its original packaging with all tags attached, and include a copy of your invoice.
- Send the package to our address: 204-Umar Block Allama Iqbal Town, Lahore. Please wait for us to receive and inspect the product and approve or decline the return or replacement request.
- Get a refund or a replacement product as you requested
Who pays for the return shipping?
You are responsible for paying for the return shipping costs. Use a trackable and insured service to ensure the safe delivery of your product. We are not liable for any lost or damaged packages during transit.
How long does it take to process a return or exchange?
We process returns and exchanges within 7 business days of receiving the product. We will notify you by email when your refund or replacement is processed. Refunds will be issued to your original payment method. Replacements will be shipped to your original shipping address.